What happens if I don't take action on an NDR?
If no action is taken on an NDR, the courier partner may stop further delivery attempts and the shipment could be marked for RTO (Return to Origin). This means the order will be returned to your warehouse, potentially leading to additional shipping costs and lost revenue.
To maximize delivery success and reduce RTOs, it's recommended to review and respond to NDRs as soon as they appear under Action Required.
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